Mosca's Hat

• Returns are accepted within 14 days of delivery for unworn, unwashed, and unused items in their original condition and packaging.

• Exchanges can be made for a different size or item if available.

• Customer is responsible for return shipping unless the item arrived damaged or incorrect.

We do our best to get your order out the door quickly and accurately. Here’s what to expect when you shop with us online:

Processing Time

• Orders are typically processed within 2–4 business days.

• You’ll receive a confirmation email with tracking information once your order ships.

Shipping Methods & Timing

• We currently ship within the United States only.

• Standard shipping takes 3–7 business days after processing.

• We use trusted carriers like USPS or UPS, depending on your location.

Shipping Rates

• Flat-rate shipping: $5.95 per order (or insert your actual rate)

• Free shipping on orders over $50 (optional, if you want to offer that later)

Local Pickup

• Not available at this time—online orders ship only.

Lost or Damaged Packages

• Once your package leaves our hands, we’re not responsible for delays or lost items caused by the carrier.

• If your package arrives damaged, contact us within 3 days of delivery with photos and your order number—we’ll work with you to make it right.